Job Description
Job Purpose:
To manage mooring lines, facilitate smooth berthing and berthing of vessels, and perform ground operations and process procedures with competent authorities.
Key Responsibilities:
- Manage mooring lines and facilitate smooth berthing & un-berthing of vessels.
- Assist line supervisor in managing day-to-day ground operations.
- Liaise with relevant Authorities such as Port, Health/Quarantine, ROP Customs, ROP Immigration, and ROP Coast Guard in respect of Vessel Operations.
- Assist the Vessel Crew in smooth loading and discharge operations.
- An understanding of E-ticketing systems to get an access to the passengers & vehicles manifest and cargo details and that is Promoting efficiency through implementing improved operational procedures.
- Responsible for enforcing company policies and procedures within the ground vessel operations & Ticketing Terms and Condition.
- Ensure company policies align with and advance business objectives.
- Provide support on the potential cancellations cases & change sailing time of trips by attending passenger’s inquiries and educate them on the reasons beyond that.
- Any other tasks, duties and responsibilities assigned by the Reporting Officer/Line Manager
Job Requirements